These terms govern access to the MOJO APARTMENTS platform for property staff and guests. Your property operator remains responsible for hospitality services, bookings, and on-site safety.
Acceptance
By creating a staff account, accepting a staff invite, or using the guest portal, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Platform.
Staff accounts
Staff accounts are invite-only (except owner self-registration where enabled). You must keep credentials confidential and complete required two-factor authentication. You are responsible for actions taken under your account.
Guest portal
Guest portal access is limited to your current stay window. Do not share portal links. Room entry may require verification of your surname. Self-service check-out requests are subject to front desk confirmation and payment settlement.
Acceptable use
You may not attempt to access other properties' data, bypass authentication, scrape the service, or upload unlawful content. Complaint photos and documents must relate to legitimate property issues.
Payments
Payments are recorded manually by property staff (cash, mobile money, card, bank transfer). Invoice totals include applicable Ghana taxes (NHIL, GETFund, VAT, e-levy, and tourism levy) as configured for the property.
Availability
The Platform is provided for hospitality operations. We do not guarantee uninterrupted service. Planned maintenance and third-party outages (SMS, email) may affect notifications.
Limitation of liability
To the extent permitted by Ghana law, the Platform is provided "as is" for operational use by the property. Liability for guest injury, property damage, or booking disputes remains with the hospitality operator, not the software provider.
Changes
We may update these Terms. Material changes will be reflected on this page with an updated date. Continued use after changes constitutes acceptance.